This course is designed to provide managers with the specialized skills and techniques they need to improve their coaching skills, so that they can improve the performance and productivity of their employees and team(s). Using either in-person or virtual training, participants will learn how to identify opportunities to coach others, balance “seeking information versus telling,” understand how to personalize an interaction, and the best way to provide positive reinforcement. This workshop contains a skill building module where the participants can proactively address their most challenging coaching situations. This course is ideal for leaders and managers at all levels of the organization. Recommended course size is 7-15 participants.
