Training Course Details

Course Name:

COMPREHENSIVE STRATEGIC CUSTOMER SERVICE

Course ID:

1105665

Provider Name:

Approved for:

Description:

This Customer Care training program is unlike any other available. Not a quick fix, short-term solution to success. It provides long-term incremental reinforcement, training, &amp; coaching to ensure a return on the training investment. In addition to proven technical skills &amp;amp; focused mindset for service delivery, Sandler customer care methodology helps develop productive behaviors to effectively implement strategies for success. Learning is virtual and in person applying a multi-faeted approach including live role playing of concepts, 1.5 hours of self-paced study through online portal. Ideal for a variety of people including those new to a service roles, experienced or owners who want to take their performane to next level

Training Subtype:

Customer Service Training

Location:

400 West Cummings Park - Suite 4900

Woburn, MA 01801

[On-site at Employer Location]

Program Results In:

Certificate

Course Length:

6 week(s)

Average No. of Hours/Week:

3 Hrs

On-line Course Schedule:

http://www.sixsigma.sandler.com/

Cost/Student:

Includes:

$3,000.00

Tuition

Flat Rate Course:

(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)

Performance Summary

Program Year (Most Recent):

2018

Number of Program Participants:

150

Participant Completion :

0 0%

Number of Educational Outcomes:

0 0%