Participants will learn and apply the concepts and techniques of Agile/Scrum including the roles and responsibilities, the intentions of the methodology, the Scrum process flow, and deliverables. This course is delivered live (in-person and virtual). Concepts are applied to a class project (teams of 5) where the team develops an idea for a new product/app. Using WGA templates, the team develops a complete plan and presents the new product idea to the class. A certification exam is administered before graduation. This course is important because all organizations are attempting to get closer to their customers to improve business performance.The ideal audience is Project/Program/Product Managers, project/Scrum team members, Scrum Masters.