Negotiating is a fundamental training conducted onsite or virtual for all employees in every level of the company. Every day, we deal with vendors, suppliers, supervisors, and internal and external customers. Participants gain skills and confidence by learning how to negotiate and conduct mock negotiations during the course. Topics include: Types of Negotiations, Zone of Possible Agreements, Turn face to face confrontation into side by side problem solving.
Competencies: How to prepare for the negotiation, Separate people from problems, Focus on interests, not positions, Various negotiation styles and their advantages and disadvantages, How to develop alternatives and recognize options, Strategies for dealing with tough tactics.
