This class is designated for organizations who want to train personnel towards the improvement of quality through problem-solving skills. Participants will be exposed to the details about finding causes, identifying and implementing corrective actions, assessing the effectiveness, and preventing recurrence. By partaking in exercises and group discussions, participants will learn the value of root cause analysis tools, and be able to apply them within their organization. This course is for managers, Engineers, auditors, quality personnel etc. This course can be attended virtual or in-person training via presentations/exercises