Training Course Details

Course Name:
CUSTOMER SERVICE CERTIFICATE SERIES - PRIVATE
Course ID:
1110527
Provider Name:
AIM HR SOLUTIONS/ASSOCIATED INDUSTRIES OF MA
Approved for:
Workforce Training Fund (WTF)(Statewide)
Description:
Help your team become customer service experts who feel confident and ready to handle even the most difficult situations. Our training program features four interactive lessons: Create a Customer Service Excellence Mindset, Own Each Customer Interaction, Positively Leverage Challenging Customer Moments and Professional Balance. Our expert facilitators can deliver this program virtually, or face-to-face at your office. Our team is skilled in providing training through hands-on lessons, small-group breakouts, and real-world case studies. This series is ideal for any employee who interacts with customers either internally or externally. The cost of this training varies based on if it is held in-person or virtual, and for AIM member companies.
Training Subtype:
Customer Service Training
Location:
One Beacon Street
Boston, MA 02108
[On-site at Employer Location]
Program Results In:
Certificate
Course Length:
4 week(s)
Average No. of Hours/Week:
3 Hrs
On-line Course Schedule:
http://www.aimhrsolutions.com/talent-management/
Cost/Student:
Includes:
$7,840.00
Tuition
Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
Yes
Performance Summary
 
Program Year (Most Recent):
2017
Number of Program Participants:
10
Participant Completion :
0                                                                                                   0%
Number of Educational Outcomes:
0                                                                                                   0%
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