This course teaches SOCIAL STYLES, the world’s leading Behavioral Style model used by thousands of organizations to improve communication skills and relationships. Every employee at every level of the company attends this instructor-led course,. either onsite or virtually. Benefits include improving communications, reducing conflict, and increasing staff retention. Topics include understanding the four Social Styles, how to identify your predominant style, recognize the Social Style of others, strengths and potential weaknesses of each Social Style, and how to flex your how you communicate to meet the needs of others. Immediate implementation makes relationships and communications much more effective with internal and external customers.