Training Course Details

Course Name:
CUSTOMER SERVICE STRATEGIES FOR PROFESSIONAL DRIVERS SINGLE COURSE
Course ID:
1113286
Provider Name:
AIM HR SOLUTIONS/ASSOCIATED INDUSTRIES OF MA
Approved for:
Description:
Skilled, safe driving, a strong customer service focus is essential for the professional driver. These key team members are the face of your organization, not only to your customers but to those on the road as well. This highly interactive session explores the service challenges of the job for drivers. Customer characteristics and a range of situational responses are reviewed, along with strategies to minimize and gain loyalty. An exercise surrounding the many variables to effective communications and active listening is also introduced. This course is for good, new or experienced drivers who interact with customers, either internally or externally, and desire to provide exceptional service.
Training Subtype:
Customer Service Training
Location:
One Beacon Street
16th Floor
Boston, MA 02108
[On-site at Employer Location]
Program Results In:
-NA-
Course Length:
1 week(s)
Average No. of Hours/Week:
3 Hrs
On-line Course Schedule:
http://www.aimhrsolutions.com/talent-management/training-online-learning/customer-service-training.
Cost/Student:
Includes:
$1,960.00
Tuition
Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
Yes
Performance Summary
 
Program Year (Most Recent):
2017
Number of Program Participants:
0
Participant Completion :
0                                                                                                   0%
Number of Educational Outcomes:
0                                                                                                   0%
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