Training Course Details

Course Name:
CUSTOMER SERVICE EXCELLENCE
Course ID:
1118572
Provider Name:
MINDSETGO
Approved for:
Description:
The Customer Service program spans four modules, aiming to enrich workplace culture, colleague communication, and consumer engagement. Shifting from conflict avoidance to resolution and honing active listening will boost office morale. Through evaluating methods and expertise that add value to interactions, participants become company advocates, enhancing customer retention and satisfaction. Simulations unveil customer perception's loyalty impact and instill a "ready to assist" client approach, giving individuals skills to proactively manage expectations and improve communication. Sales Pros, Managers, Directors, C-Level Execs, Business Development, Account Execs, and Client Services Reps can join in person or virtually.
Training Subtype:
Customer Service Training
Location:
36 Powder Hill Way
Westborough, MA 01581
[On-site at Employer Location]
Program Results In:
-NA-
Course Length:
10 week(s)
Average No. of Hours/Week:
2 Hrs
On-line Course Schedule:
http://www.mindsetgo.com
Cost/Student:
Includes:
$2,500.00
Tuition
Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
No
Performance Summary
 
Program Year (Most Recent):
0
Number of Program Participants:
0
Participant Completion :
0                                                                                                   0%
Number of Educational Outcomes:
0                                                                                                   0%
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