Training Course Details

Course Name:
CUSTOMER SERVICE- CREATE A CUSTOMER SERVICE EXCELLENCE MINDSET
Course ID:
1121406
Provider Name:
AIM HR SOLUTIONS/ASSOCIATED INDUSTRIES OF MA
Approved for:
Description:
Where would we be without our customers? They are not a given! Do you really know who they are and what they want? In this interactive session for customer service professionals, participants will explore the value of superior customer service and how to create a service culture in the workplace. Service excellence concepts are introduced and practiced helping participants identify, respect and delight both internal and external customers while managing expectations. This course is ideal for customer service professionals to help to help them improve their customer satisfaction and create the best experience for all. The cost of this training varies based on if it is held in-person or virtual, and for AIM member companies.
Training Subtype:
Customer Service Training
Location:
One Beacon Street
16th Floor
Boston, MA 02108
[On-site at Employer Location]
Program Results In:
-NA-
Course Length:
1 week(s)
Average No. of Hours/Week:
3 Hrs
On-line Course Schedule:
http://aimhrsolutions.com/training/customer-service-certificate-series/
Cost/Student:
Includes:
$1,960.00
Tuition
Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
Yes
Performance Summary
 
Program Year (Most Recent):
2018
Number of Program Participants:
30
Participant Completion :
0                                                                                                   0%
Number of Educational Outcomes:
0                                                                                                   0%
Back To Search Result Search Again

For assistance, you may contact the MassHire TrainingPro Help Desk at 617-626-5003.