Focusing on what matters most with a” smile in your voice” can be a challenge at times. Everyone is important and everything is needed now. Or is it really? This interactive session will help customer service professionals prioritize work responsibilities while maintaining a professional personal “brand”. The session features tools for maintaining balance and a positive attitude, as well as tips for managing stress. Small group activities and self-assessment tools are used to reinforce learning concepts.
The cost of this training varies based on if it is held in-person or virtual, and for AIM member companies.