Training Course Details

Course Name:

CUSTOMER SERVICE- PROFESSIONAL BALANCE IS KEY

Course ID:

1121411

Provider Name:

AIM HR SOLUTIONS/ASSOCIATED INDUSTRIES OF MA

Approved for:

Description:

Focusing on what matters most with a” smile in your voice” can be a challenge at times. Everyone is important and everything is needed now. Or is it really? This interactive session will help customer service professionals prioritize work responsibilities while maintaining a professional personal “brand”. The session features tools for maintaining balance and a positive attitude, as well as tips for managing stress. Small group activities and self-assessment tools are used to reinforce learning concepts. The cost of this training varies based on if it is held in-person or virtual, and for AIM member companies.

Training Subtype:

Customer Service Training

Location:

One Beacon Street

16th Floor

Boston, MA 02108

[On-site at Employer Location]

Program Results In:

Certificate

Course Length:

1 week(s)

Average No. of Hours/Week:

3 Hrs

On-line Course Schedule:

http://aimhrsolutions.com/training/customer-service-certificate-series/

Cost/Student:

Includes:

$1,960.00

Tuition

Flat Rate Course:

(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)

Yes

Performance Summary

Program Year (Most Recent):

2019

Number of Program Participants:

Participant Completion :

0 0%

Number of Educational Outcomes:

0 0%