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Course Name:
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MANAGING THE MULTI-GENERATIONAL WORKPLACE
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Course ID:
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1124415 |
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Provider Name:
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EMPLOYERS ASSOCIATION OF THE NORTHEAST
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Approved for:
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Description:
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Different generational groups working closely together can offer exciting opportunities, but can also present challenges at times. Today’s supervisors and managers must skillfully handle inter-generational conflict or risk decreased productivity, poor customer service and high turnover. With the varied preferences of the four generations regarding communication, respect, boundaries and priorities, finding the right approach can be challenging. In this course you’ll gain an appreciation for the preferences, strengths and challenges that members of each generation offer. We’ll explore the motivations of each generation, working with supervisory practice cases to apply the concepts.
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Training Subtype:
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Supervisory Training
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Location:
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67 Hunt St
PO Box 1070
Agawam, MA 010011070
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Program Results In:
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-NA-
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Course Length:
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1 week(s)
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Average No. of Hours/Week:
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4 Hrs
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On-line Course Schedule:
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http://www.eane.org
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Cost/Student:
Includes:
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$175.00
Tuition
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Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
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No
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Performance Summary
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Program Year (Most Recent):
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