This workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained in the Discover Excellence and Cultural Enablers workshops by teaching you to clearly define value through the eyes of your customers. It takes you deeper into the Shingo Model by focusing on the principles identified in the Continuous Improvement dimension Seek Perfection, Embrace Scientific Thinking, Focus on Process, Assure Quality at the Source and Improve Flow and Pull. The Continuous Improvement workshop will deepen your understanding of the relationship between behaviors, systems, and principles, and how they drive results. Suitable for leaders, managers, supervisors, and those who aspire to those roles.