Training Course Details

Course Name:

CUSTOMER SERVICE LEVEL 1

Course ID:

1127667

Provider Name:

Approved for:

Description:

As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions

Training Subtype:

Computer Hardware Systems

Location:

436 Amherst Street

2nd Floor

Nashua, NH 03063

[On-site at Employer Location]

Program Results In:

Certificate

Course Length:

2 week(s)

Average No. of Hours/Week:

32 Hrs

On-line Course Schedule:

Cost/Student:

Includes:

$1,000.00

Tuition

Flat Rate Course:

(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)

Performance Summary

Program Year (Most Recent):

2021

Number of Program Participants:

Participant Completion :

0 0%

Number of Educational Outcomes:

0 0%