This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. You will also be provided a set of skills in solution building and finding common ground.
Fixed Rate for: 5 – 25 attendees
Session: 3 hrs, via Zoom
Design – 50% presentation - 50% exercises.
For: Project Leaders, New/ Aspiring Spvrs.
Skills for those new to leading others
Objectives:
• Understand what conflict and conflict resolution mean
• Be able to adapt the process for all types of conflicts
• Be able to break out parts of the process and use those tools to prevent conflict