Attendees will learn all about ISO, it's clauses/requirements, origins and the benefits of certification. Other topics to be covered in the training will be PDCA, Process approach and implementation concepts for a successful organization. This course is for managers, Engineers, auditors, quality personnel, and anyone interested. This course can be attended by virtual or in-person training via PowerPoint presentations, exercises, case studies, hands-on practice situations followed by exams and quizzes.