On-site training is for managers and aspiring managers who are in charge of leading teams or programs. Subjects include: Defining Leadership vs. Management, Characteristics of Great Leaders, Understanding Feedback, Discovering Personal Leadership Styles, People vs Task Oriented Leadership Styles, Leadership Approaches to Performance and Motivation, Common Issues and Solutions, and Establishing Effective Goals. Effective leadership at the helm of sales and service teams builds the confidence in employees necessary to reach and exceed business and professional growth. Training methods include lecture, discussion, self-assessments, break-outs and brainstorms, and case studies.