Business Communication Skills: 6 Hours Total. This course is for anyone who wants to improve communication skills in the workplace. Course topics include: Basic writing skills for business documents/emails; Listening skills; Proper situational communication; Non-verbal communication; How to develop and deliver a great presentation. These skills help one acquire tools to identify the benefits of effective communication and recognize obstacles to successful communication. Our instructors teach the material live and use interactive exercises via Zoom or In-Person (as indicated during registration). *Additional fee for books and materials. For more details/upcoming classes check out our Course Catalog at: https://www.qvcdc.coursestorm.com