This training will equip employees with the skills needed to become highly effective communicators, fostering a language for open communication between individuals, teams, departments and clients. Participants will learn their own personality profile using a basic DISC assessment. Employees will explore their own approach to communication as well as that of their co-workers and supervisors, giving them insight into effectively sharing positive feedback as well as approach challenging topics across all departments, throughout all levels. Sessions will be delivered in-person, virtually via Zoom, or in a hybrid model, with a blend of instructor-led presentations, individual and group exercises, discussion, projects, and individual assessments.