Building the computer skill level and, in turn, the confidence of employees will allow them to be more efficient in their work. These highly interactive, hands-on sessions will help your staff understand and distinguish between the components of computer operating systems including using the keyboard, mouse, printers, and much more. Participants will learn the basics of working in Microsoft Windows such as understanding the desktop and start menu, creating and saving a document, and folder and file management. Sessions will be delivered in-person, virtually via Zoom, or in a hybrid model, with a blend of instructor-led presentations, individual and group exercises, discussion, projects, and individual assessments.