This course teaches the lean concepts of demand, flow, and work leveling as they relate to administrative areas with the goal of creating a waste-free office environment. It provides keys to successful implementation. Major topics include: Waste identification, Value Stream Mapping and Management; Lean Metrics; the Kanban System; Standardized Work; Layout of the Work Area; and Sustaining a Lean environment. This course, targeted to office environment employees, will be taught in person in a mix of class lecture, group discussion and hands-on activities and exercises. This course typically includes a client-selected project.
