This course covers the simple need of meeting structure and discipline and includes some intervention strategies.
The scope of the course will cover the following topics:
• The value of meetings
• Preparation before the meeting
• The role of the meeting chair
• The role of the meeting participants
• How to control meetings
• Communicating effectively in meetings
• Dealing with difficult dynamics
• What make sustainable agreements
• After the meeting follow-up
This course, targeted to supervisors and managers, will be taught in person in a mix of class lecture, group discussion and hands-on activities and exercises. A meeting KPI project is optional.