This course provides techniques for dealing with resistance, methods for setting goals and developing plans, and tools for understanding the personal and professional stresses that employees experience. It provides suggestions for rebuilding trust and developing commitment to changes that are implemented.
Upon completion of this course, participants will be able to start with a plan, focus on transition factors and ensure results. This course, targeted to supervisors and managers, will be taught in person in a mix of class lecture, group discussion and hands-on activities and exercises.