Participants will learn how to gain commitment and get results by involving employees in identifying relevant goals for both the employee and the company. They will learn to set goals early, refine goals and expectations as required by change and discuss actions needed for success during meetings focused on achieving objectives.
Goals then become a primary element of performance appraisals. Participants will learn to establish job-specific baselines for responsibility and results; to plan for and discuss performance; and how to encourage achievement through a combination of feedback, coaching, and performance documentation. This course for management is taught on site and uses lecture, group discussion and hands-on exercises.