This interactive workshop provides leaders and managers with the crucial skills they need to successfully navigate difficult conversations including delivering and receiving feedback, preparing for challenging responses, communicating with personalities, and leading productive meetings. The program format includes a combination of lectures, small-group and whole-group discussions, practice opportunities, polls, and time for self-reflection. The program is led live by an instructor and delivered virtually on our professional Zoom platform or in-person at a client site. This course is designed for leaders and managers working in life science and technology organizations.