Training Course Details

Course Name:
MEMBER/CUSTOMER EXPERIENCE MODULE 1
Course ID:
1135481
Provider Name:
ATH POWER CONSULTING
Approved for:
Description:
On-site training is for frontline employees at Credit Unions for the purposes of developing skillful questioning during membership onboarding experiences, to make a strong connection with members from the beginning and understanding their needs. The training approach includes instructor led lecture and roleplay, with takeaway instructions to practice while on the job. A strong connection with members will enhance member loyalty.
Training Subtype:
Customer Service Training
Location:
9 Bartlet St #265
Andover, MA 01810
[On-site at Employer Location]
Program Results In:
-NA-
Course Length:
1 week(s)
Average No. of Hours/Week:
1 Hrs
On-line Course Schedule:
Cost/Student:
Includes:
$2,495.00
Tuition
Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
Yes
Performance Summary
 
Program Year (Most Recent):
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