This training is for frontline employees at Credit Unions for the purposes of developing advanced skills that drive member loyalty, including approaches to customer advocacy. The training approach includes instructor led demonstration and discussion, with takeaway instructions on how to advocate for member needs using proven methods. Member advocacy is an expansion of member support which creates long lasting business relationships and increased referrals.
Training Subtype:
Customer Service Training
Location:
9 Bartlet St #265
Andover, MA 01810
[On-site at Employer Location]
Program Results In:
-NA-
Course Length:
1 week(s)
Average No. of Hours/Week:
1 Hrs
On-line Course Schedule:
Cost/Student:
Includes:
$2,495.00
Tuition
Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
Yes
Performance Summary
Program Year (Most Recent):
For assistance, you may contact the MassHire TrainingPro Help Desk at 617-626-5003.
