On-site training is for frontline employees at Credit Unions for the purposes of utilizing Emotional Intelligence during high stress situations that call for greater empathy and understanding. The training approach includes instructor led case studies for review and facilitated discussion. The importance of Emotional Intelligence cannot be stressed enough as it is often necessary for membership retention.
Training Subtype:
Customer Service Training
Location:
9 Bartlet St #265
Andover, MA 01810
[On-site at Employer Location]
Program Results In:
-NA-
Course Length:
1 week(s)
Average No. of Hours/Week:
1 Hrs
On-line Course Schedule:
Cost/Student:
Includes:
$2,495.00
Tuition
Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
Yes
Performance Summary
Program Year (Most Recent):
For assistance, you may contact the MassHire TrainingPro Help Desk at 617-626-5003.
