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Course Name:
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PREVENTING WORKPLACE ESCALATIONS AND VIOLENCE: CALM – CAREFUL APPROACH WITH LEVERAGE FOR MANAGEMENT
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Course ID:
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1135912 |
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Provider Name:
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EMPLOYERS ASSOCIATION OF THE NORTHEAST
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Approved for:
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Description:
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Keeping our employees and customers safe is every company’s primary objective today. We need to equip our front facing employees and our managers with the proper skills and abilities to de-escalate situations quickly and effectively before they get out of control and cause irreparable damage. Through this virtual or in-person, instructor-led training, attendees will learn de-escalation strategies using proven techniques including the following: how to identify the warning signs of aggression, verbal judo, physical and situation awareness, environmental scanning and relative positioning. Ideal audience: Safety and team leaders, supervisors/managers, case managers and HR managers. |
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Training Subtype:
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Conflict Management
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Location:
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67 Hunt St
PO Box 1070
Agawam, MA 010011070
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Program Results In:
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-NA-
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Course Length:
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1 week(s)
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Average No. of Hours/Week:
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2 Hrs
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On-line Course Schedule:
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http://eane.org
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Cost/Student:
Includes:
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$150.00
Tuition
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Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
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No
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Performance Summary
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Program Year (Most Recent):
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