Many people start talking before their first birthday, so how come communication can be so difficult when we have so much experience? How can you evaluate the effectiveness of your communication style? How can you convince someone to do something? Sometimes the issue is between you and your team, and other times it is with a client or vendor. This workshop will help you build core communication skills to overcome resistance, strengthen your ability to influence others, and manage your emotions so they don’t get in the way of communicating effectively. This course is intended for building industry professionals. It can be held virtually or in-person and is a combination of presentation and discussion.