Upon completion of the Information Technology – Administrative Assistant-General Office Administration certificate, students are able to: Read, write, discuss and think critically about topics and ideas in information and/or office technology. Analyze ethical issues and apply ethical standards in the performance of responsibilities in a variety of information and office technology careers. Synthesize information from communications, information technology, office technology, and business to provide customer service and solve business problems. Assume entry-level positions in a variety of information and office technology careers. Work well with teams in an information or office technology setting. Continue an education in an AS/AA program