Tips, tactics, and tools are taught for every step of the sales process from prospecting through post-sales service and upselling opportunities. Topics include how to identify prospects, how to analyze their needs, how to create and present a proposal, how to overcome obstacles, and how to close deals. This course improves the skills and competencies of all sales people and ensures they are strong in every step. Anyone in sales and business development attends this instructor-led, onsite or virtual training. Attendees will practice new tools and tactics in roleplaying activities. Assignments are simply implementing what is learned into the everyday, real-world opportunities. The class is instructor-led and conducted onsite or virtual.