This series gives supervisors and managers practical knowledge and skills to effectively manage relationships with direct reports, peers and managers. Through an active learning model of group exercises, self-reflection and collaborative peer learning, participants will be able to apply concepts to real-life. Topics covered include: communication skills, coaching for development, handling conflict and leading through change. This course is delivered either through virtual lectures or in an in-person classroom setting. This series is offered to supervisors, managers and professionals in any industry.
