Every employee at every level of the company participates onsite or virtually. This instructor-led course teaches how to reduce unhealthy conflict, turnover, and team dysfunction, increase trust, collaboration, cohesiveness, retention, and performance. Topics include: Emotional and Psychological Safety, Delivering and Receiving Feedback, 5 Levels of Conflict, Clear the AIRR model to resolve conflict, How to disagree without hurting relationships, Conflict Modes of Competing, Collaborating, Compromising, Avoiding and Accommodating. Participants roleplay past, current, or potentially future conflicts using the tools, models, and tactics.
Training Subtype:
Conflict Management
Location:
319 Littleton Road #206
Westford, MA 01886
[On-site at Employer Location]
Program Results In:
Certificate
Course Length:
1 week(s)
Average No. of Hours/Week:
8 Hrs
On-line Course Schedule:
Cost/Student:
Includes:
$3,360.00
Tuition
Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
Yes
Performance Summary
Program Year (Most Recent):
For assistance, you may contact the MassHire TrainingPro Help Desk at 617-626-5003.
