Conflict management, held onsite or virtually, is the process of limiting negative aspects of conflict while increasing the positive. Every employee at every level of the company participates in exercises and facilitated discussions to develop an understanding of how to achieve better results when communicating conflicting views, improve collaboration and trust, reduce unhealthy conflict, avoid a loss in productivity and turnover. Topics include: How to disagree without hurting relationships, How to help people through conflict, Furlong's Circle of Conflict, Thomas-Kilmnann Conflict Modes (Competing, Collaborating, Compromising, Avoiding, and Accommodating), 5 Levels of Conflict by Lyssa Adkins and Michael Spa
Training Subtype:
Conflict Management
Location:
319 Littleton Road #206
Westford, MA 01886
[On-site at Employer Location]
Program Results In:
Certificate
Course Length:
1 week(s)
Average No. of Hours/Week:
8 Hrs
On-line Course Schedule:
Cost/Student:
Includes:
$3,360.00
Tuition
Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
Yes
Performance Summary
Program Year (Most Recent):
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