Why: Team avoid difficult conversations because they do not have the skills to manage them.
What: Identify Why are courageous conversations valuable to a workplace? Identify the impact when these are avoided. Learn How to create a mindset and structure to enable them?
How: Reading, Templates, Group Dynamics, Teaching Strategies, Instruction, Breakout groups, Role play, Scripts, Best practices, Coaching labs
Course can be taught in person or virtually.
Course is geared to anyone working in an office environment.