Participants will learn and apply the skill set of People Skills, the second of five drivers of success for becoming an effective leader-manager today. Course topics include: Building Relationships, Connecting v. Communicating, Inspiring Teams, Forming Partnerships, Establishing Trust & Respect. Course offers each participant 10 hours of instruction, incl. presentation, group discussion/exercises, individual assignments/exercises, and 2 hours of coaching. Available in-person or virtual classroom.