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Course Name:
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PROFESSIONAL DEVELOPMENT WORKING WITH DIFFICULT PEOPLE CS-003F
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Course ID:
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1140012 |
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Provider Name:
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CIRCLE STRATEGIES, INC.
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Approved for:
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Description:
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While it's best to get personally fit for dealing with difficult people – that is, managing your own emotions and using self-management techniques – there are also interpersonal strategies and skills you need when working on a team with difficult people. Through Virtual Presentations, in this course, Customer service and Administration employees will learn strategies for managing difficult people that involve redirecting their behavior toward your work goals. You’ll discover ways of working together effectively with negative people by giving appropriate feedback when needed. You’ll also learn how to make your collaboration work with difficult people more productive by managing conflicts professionally. |
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Training Subtype:
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Management Development/Styles
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Location:
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88 G Street
Boston, MA 02127
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Program Results In:
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Certificate
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Course Length:
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1 week(s)
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Average No. of Hours/Week:
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1 Hrs
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On-line Course Schedule:
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Cost/Student:
Includes:
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$850.00
Tuition
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Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
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Yes
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Performance Summary
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Program Year (Most Recent):
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