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Course Name:
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CUSTOMER SERVICE EXCELLENCE
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Course ID:
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1140885 |
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Provider Name:
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MINDSETGO
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Approved for:
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Description:
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This program covers four modules dedicated to improving workplace culture, communication between colleagues, and engagement with consumers. Through evaluating methods and expertise that add value to interactions, participants will become advocates for their company, enhancing customer retention and satisfaction. During simulations individuals will learn how customer perceptions affect loyalty, and gain tools to create a "ready to help" attitude for clients. This program provides participants with the knowledge to proactively manage and control expectations and implement improved communication skills. This course can be in-person or virtual and combines presentation with group participation. It is ideal for all teams. |
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Training Subtype:
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Executive/Leadership Development
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Location:
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36 Powder Hill Way
Westborough, MA 01581
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Program Results In:
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Certificate
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Course Length:
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3 week(s)
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Average No. of Hours/Week:
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2 Hrs
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On-line Course Schedule:
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http://MindSetGo.com
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Cost/Student:
Includes:
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$2,500.00
Tuition
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Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
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No
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Performance Summary
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Program Year (Most Recent):
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