We’ve come a long way from a society that worshipped the long form of cursive letter writing and the flowery language of refined society. Along the way, the rules governing emails, texting and social media, as well as what passes as acceptable language, have been haphazardly and ineffectively applied. This session looks at the effectiveness, overuse and liabilities of digital age communication. You’ll leave this session understanding not only what OMG means, but what is NSFW.
1. Identify the Five C’s of communication and apply them to digital communication
2. Evaluate examples of digital miscommunication and rephrase them effectively.
Offered virtually and in person. Instructor-led discussions and activities. Flat-rate.