Telling an employee that they are failing on the job is something most leaders dread. Telling them they’ve lost their job is worse. This session focuses on what happens when improvement doesn’t materialize after coaching. You’ll learn why these conversations are so difficult and how our own values and the organization’s culture and discipline policy influences our decision-making. We’ll review conflict and communications basics and provide ground rules for these difficult discussions. You’ll practice in real world situations to build your skills.
Offered virtually and in person. Instructor-led discussions and activities. Flat-rate.