Participants will learn and apply the skill set of Communication, the fourth of five drivers of success for becoming an effective leader-manager today. Course topics include: Everyone Communicates - Few Connect, Connecting Principles, Identify to Influence, Going Beyond Words, Connecting Practices, Create the Experience, Inspire People. Course offers each participant 10 hours of instruction, incl. presentation, group discussion/exercises, individual assignments/exercises, and 2 hours of coaching. Available via in-person or virtual classroom.