Training Course Details

Course Name:

THE CUSTOMER FIRST ROADMAP SERIES MODULE 3: UNCOVERING CUSTOMER WANTS &AMP; NEEDS

Course ID:

1142798

Provider Name:

Approved for:

Description:

Part 3 in the Customer First Series is offered as on-site or virtual training for customer serving employees. Topic of focus is engaging in meaningful conversations about products. Employees will work through scenarios and role plays to discover their strengths and work on strategies to present products as solutions to meet customer needs. Improvements to service skills will translate to relationship development with customers and increase opportunities for sales.

Training Subtype:

Customer Service Training

Location:

9 Bartlet St #265

Andover, MA 01810

[On-site at Employer Location]

Program Results In:

-NA-

Course Length:

1 week(s)

Average No. of Hours/Week:

1 Hrs

On-line Course Schedule:

http://www.athpower.com/

Cost/Student:

Includes:

$2,495.00

Tuition

Flat Rate Course:

(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)

Yes

Performance Summary

Program Year (Most Recent):