Training Course Details

Course Name:

THE CUSTOMER FIRST ROADMAP SERIES MODULE 4: EARNING THE BUSINESS

Course ID:

1142799

Provider Name:

Approved for:

Description:

Part 4 in the Customer First Series is offered as on-site or virtual training for customer serving employees. Topic of focus is discussing products as solutions. Employees will work through scenarios and role plays to practice selling a product without being “salesy,” and develop rapport and trust with their customers. Improvements to service skills will translate to relationship development with customers and increase opportunities for sales.

Training Subtype:

Customer Service Training

Location:

9 Bartlet St #265

Andover, MA 01810

[On-site at Employer Location]

Program Results In:

-NA-

Course Length:

1 week(s)

Average No. of Hours/Week:

1 Hrs

On-line Course Schedule:

http://www.athpower.com/

Cost/Student:

Includes:

$2,495.00

Tuition

Flat Rate Course:

(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)

Yes

Performance Summary

Program Year (Most Recent):