Training Course Details

Course Name:
THE CUSTOMER FIRST ROADMAP SERIES MODULE 6: CREATING A CUSTOMER FOR LIFE
Course ID:
1142801
Provider Name:
ATH POWER CONSULTING
Approved for:
Description:
Part 6 in the Customer First Series is offered as on-site or virtual training for customer serving employees. Topic of focus is retaining customers. Employees will work through scenarios and role plays to practice reflecting on what makes them loyal to the brands and companies they keep, as well as the customer experiences that stick with them. They will translate these experiences to the customer experiences they provide to help create a customer for life. Improvements to service skills will translate to relationship development with customers and increase opportunities for sales.
Training Subtype:
Customer Service Training
Location:
9 Bartlet St #265
Andover, MA 01810
[On-site at Employer Location]
Program Results In:
-NA-
Course Length:
1 week(s)
Average No. of Hours/Week:
1 Hrs
On-line Course Schedule:
http://www.athpower.com/
Cost/Student:
Includes:
$2,495.00
Tuition
Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
Yes
Performance Summary
 
Program Year (Most Recent):
Back To Search Result Search Again

For assistance, you may contact the MassHire TrainingPro Help Desk at 617-626-5003.