On-site or virtual training for managers and supervisors developing their teams. As managers you need to lead your employees to be the best they can be. To ensure their development you will have to hold them accountable. Managers will use case studies and role plays to develop tools to provide support to their developing staff. Managers will reflect on the strategies they currently employ to determine their strengths and use their knowledge of Emotional Intelligence to create structure and expectations that meet the unique needs of each employee. Managers will also explore the necessary steps to take when an employee does not meet those expectations and how to get them back on track.
