Why: To engage and retain staff managers and leaders need strong communication skills
What: Learning the tools to understand body language, active listening (FLAIRS), constructive feedback (SPAIRS) and clear messaging.
How: Reading, Homework, Role Play, Teaching Strategies, Instruction, Breakout groups, Coaching labs
Appropriate for managers and leaders
Course can be taught in person or virtually. Course is geared to anyone working in an office environment.