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Course Name:
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STRATEGIC CUSTOMER MANAGEMENT
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Course ID:
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1143153 |
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Provider Name:
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ACCELERATE CONSULTING LLC
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Approved for:
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Workforce Training Fund (WTF)(Statewide)
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Description:
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This course provides foundational training for senior leadership, sales, operations, and account teams in the management of strategic customers for profitable, sustainable growth.
In this course, participants will learn how to develop a differentiated strategy to serve these customers; learn how to create joint business plans; learn how to use the voice of the customer in creating value beyond the product; and learn how to determine the metrics to measure performance. The course is instructor-led with classroom-based learning and group discussions.
The overall value of this course is learning how to identify the organizational capabilities, individual competencies and proven routines necessary to retain and grow strategic customers. |
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Training Subtype:
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Sales Training
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Location:
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15 Wishart Road
Gloucester, MA 01930
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Program Results In:
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-NA-
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Course Length:
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14 week(s)
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Average No. of Hours/Week:
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6 Hrs
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On-line Course Schedule:
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Cost/Student:
Includes:
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$48,000.00
Tuition
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Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
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Yes
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Performance Summary
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Program Year (Most Recent):
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