Participants will learn how to: Set Expectations; Give Feedback; Give Recognition; Customize strategies for each report Implement strategies to leverage the 12 Factors and Improve their Emotional Intelligence.
Appropriate for managers.
How: Reading, Teaching Strategies, Instruction, breakout groups, coaching labs, Assessments, Role Play, Pedagogy. Course can be taught in person or virtually. Course is geared to anyone working in an office.