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Course Name:
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BECOMING MORE RESILIENT AND HANDLING UPSET CUSTOMERS
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Course ID:
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1143876 |
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Provider Name:
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GREG NANIGIAN AND ASSOCIATES, INC.
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Approved for:
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Description:
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Learning Objectives: To build self-esteem and resiliency as well as to learn approaches to deal with and diffuse upset customers. How: In-person or virtual or hybrid. Why: because building self-esteem and resiliency helps the participant to excel and maintaining customers is key to company growth. Pedagogical Practices: Are according the Adult Learning Model, highly participatory with breakout group exercises, group shares and group discussion. Sometimes there is pre-work as well as implementations. Who: Anyone who deals with customers. |
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Training Subtype:
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Training and Development
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Location:
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400 Washington Street
Suite 302
Braintree, MA 02184
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Program Results In:
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-NA-
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Course Length:
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1 week(s)
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Average No. of Hours/Week:
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3 Hrs
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On-line Course Schedule:
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http://www.gnatraining.sandler.com
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Cost/Student:
Includes:
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$3,000.00
Tuition
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Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
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No
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Performance Summary
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Program Year (Most Recent):
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